Now Hiring - Professional Services Administrator - Sales & Client Success in Waunakee, WI

Professional Services Administrator - Sales & Client Success

Picture yourself building a successful career at a company that has been awarded “Madison Best Places to Work” two years in a row. Work alongside other talented, driven individuals to help fast growing organizations and mid-size companies enhance productivity, improve efficiency and grow profits.

goVirtualOffice is an award winning, top Oracle NetSuite Solution Provider with over 17 years of experience helping companies with the selection, implementation and successfully expand their CRM, ERP, Accounting and Ecommerce solutions.

The Client Success and Sales Administrator will be responsible for delivering successful relationships and

NetSuite optimization and support for goVirtualOffice’s clients.

Key Responsibilities Include:

• Focuses on all aspects of customer satisfaction and care.
• Schedules and assists with quarterly calls.
• Need to identify continual services and upsell opportunities.
• Assists with quoting under direction of the Sales and Client Success Teams.
• Works with clients on all NetSuite renewal and upsell paperwork.
• Works with clients and internal team to escalate and support issues with NetSuite.
• Executes client communication under the direction of the Sales and Client Success Teams.
• Monitors continual service opportunities in our NetSuite account.

Ideal Candidate Qualifications:

• Typically requires 2 to 4 years of related experience.
• Required Education Level: Bachelor’s Degree.
• Experienced in multiple industries.
• Strong delegation and management skills.
• Work is highly independent.

We continually search for candidates who share our beliefs and values. Common traits that we admire include:

• Enjoy the start-up atmosphere and flexible with shifting priorities.
• Overriding ambition and proactive nature combined with the ability to inspire others.
• Results driven–always. Must be willing to do what it takes to make each project or task a success.
• Quick learner. Must know when to listen and when to take charge.
• Obsessive about quality and customer satisfaction.
• Beyond the usual benefits, we offer a competitive compensation package.
• Please contact us to learn more.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Work from home

Experience level:

• 2 years
• 3 years
• 4 years

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Work Location: Hybrid remote in Waunakee, WI 53597